Baltic Mortgage Solutions was set up in 2007 as start-up company with a limited client bank and reputation as a brokerage in what was the beginning of the credit crisis which has ultimately led to the demise of as many as half the brokers who operated in this sector prior to 2008.
The company was founded on the principles of building outstanding relationships with clients and being approachable whilst also providing open and honest advice. Originally appointments were carried out in the Baltic Quay Apartment prior to moving to the current offices in Wallsend which have been the company’s base since 2010.
Baltic quickly grew due to the recruitment of quality experienced brokers and dedicated office staff. Through word of mouth referrals from existing clients and handpicked introducers all of whom are still relied upon for so much of the new business today.
Where are we?
The current Wallsend office now has a dedicated client liaison suite where advisers can meet with clients to discuss their mortgage needs. Alternatively, they can also arrange home visits and also work evenings and weekends.
Once a mortgage application has been submitted customers can visit their very own dedicated case manager for updates on the application.
The company has grown considerably since its creation however it has never deviated from its mission statement to look after the relationships with our client above all else.
This is the main reason why the company has been able to flourish under such hostile economic conditions and which makes it best placed for taking the industry forward.